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Job Description
Greetings,
There is an Excellent opportunity For Exp candidates for Voice Process @Kolkata.
Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Company Profile: MNC Captive Telecom
Job Title: Customer Support Associate (Voice)
Job Role:Handling customer queries / complaints / requests over phone calls
WORK FROM OFFICE
Experience: Candidate should have minimum 6 months and above experience in BPO
Salary: Upto 3.7 LPA
Job Location: Kolkata, DLF2, Rajarhat
Qualification: Under Graduate / Graduate / Post Graduate can Apply
Requirements
Candidate should have,
1.Good Communication skills.
2.Handling calls Over Phone which involves working in different time zones.
3.Handling calls from Global clients and initiating the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English – both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Basic technical knowledge.
Qualification: Under Graduates / Graduates / Post Graduates
Shift:5 Days Working Rotational 24/7 Shift
Week Off: 2 days rotational week off
Benefits
Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
