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Job Purpose “This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
IBA Identification, Management and Deliverables:
- Screening of potential IBA’s basis fitment and profile
- Fulfilling of required criteria before profile is sent for enrollment
- Discrepancy resolution with central support team
- Daily connect with IBA’s recruited and update on KPI’s
- Drive IBA Log in and Talk Time metrics
- Lead and business generation per business plan shared
- Dynamic allocation of data basis field requirements in co-ordination with central support team
- Resolve all IBA system issues and queries with central team where required
- Maintain IBA activation rates over targets rolled out
- Ensure communication to IBA’s on disbursement and earnings
- Motivate IBA’s to qualify for R&R ad grievance addressal
- Real time co-ordination channel between Sales, IBA and Central support
Systems Understanding & Data Analysis
- Understanding of CRM & lending system, Salesforce.com & Finnone is a must
- Excellent working knowledge of MS Excel
- Dialer understanding specifically in a decentralized telecalling environ
- Tracking all important matrix of business on regular basis
Required Qualifications And Experience
Should have 1-2 year of Outbound Sales team management experience
Prior experience in a sales role in retail lending would be added advantage.
Should have collaborative work style to engage with peers & colleagues across the company.
Excellent Team Management & Interpersonal Skills.
Exceptionally high motivational levels and need to be a self-starter.
