Araspl Steels Privet Limited Looking for Sales Coordinator (Back Office) at Kolkata, West Bengal Full Time NEW

Job Details

• Job Title: Sales Coordinator (Back Office)
• Designation: Sales Coordinator
• Role Type: Back Office Sales Coordination / Backend Sales Support
• Company: ARASPL
• Location: Kolkata, West Bengal
• Employment Type: Full-Time
• Experience: 1–3 Years
• Salary: ₹12,000 – ₹20,000 per month

About the Company

ARASPL Steels Private Limited is a growing organization in the steel and infrastructure sector, specializing in MS steel products, fabricated components, and engineering solutions across India. The company serves construction, EPC, industrial, and fabrication sectors with a strong commitment to quality, reliability, and customer satisfaction.

Job Summary

We are looking for a proactive and detail-oriented Sales Coordinator (Back Office) to manage backend sales coordination, enquiry handling, quotation submission, commercial follow-ups, and order processing activities.

The candidate will coordinate the complete sales cycle from enquiry generation to order confirmation by handling customer communication, commercial offers, negotiation follow-ups, and internal coordination with different departments.

This role primarily involves handling the complete backend sales workflow:

Enquiry → Offer Submission → Follow-Up / Chase-Up → Negotiation Coordination → Offer Review etc.

Key Responsibilities

1. Sales Process Coordination

• Manage complete backend sales coordination activities from enquiry stage to order closure
• Handle enquiries received through digital business channels and online business platforms
• Understand customer requirements and coordinate internally for pricing, specifications, and product details
• Coordinate quotation preparation, commercial offers, and offer submissions
• Conduct regular follow-ups (chase-up) with customers regarding submitted quotations and offers
• Coordinate negotiation discussions and commercial revisions with internal departments
• Maintain proper tracking of enquiry status, Won/Lost reports, and sales pipeline updates

2. Commercial & Order Coordination

• Coordinate PO acceptance and draft approval process
• Handle Proforma Invoice (PI), Credit terms, LC documentation, and payment coordination
• Support order processing and commercial documentation activities
• Coordinate with internal teams for smooth order execution and customer support
• Maintain proper records of quotations, commercial approvals, and order documents

3. Client Communication & Relationship Management

• Maintain professional communication with customers regarding enquiries, offers, negotiations, and order updates
• Respond to client queries in a timely and professional manner
• Coordinate with existing and new customers for sales-related requirements
• Build and maintain strong business communication with clients

4. Documentation & Reporting

• Maintain enquiry trackers, quotation records, and sales reports in MS Excel
• Prepare daily/weekly follow-up reports and status updates
• Maintain organized documentation of customer interactions and commercial communications
• Ensure proper reporting and record maintenance for backend sales operations

Technical Competencies

• Basic understanding of backend sales coordination and commercial sales process
• Knowledge of quotation preparation and commercial documentation
• Familiarity with enquiry management and customer coordination
• Good working knowledge of MS Excel and reporting tools
• Understanding of industrial/B2B sales coordination process will be preferred

Eligibility Criteria

Education

• Graduate in any discipline

Experience

• 1–3 years experience in:
• Sales Coordination
• Back Office Sales
• Backend Sales Support
• Commercial Coordination
• Customer Coordination

Industry Preference

Preference will be given to candidates from:

• Steel Industry
• Infrastructure
• Fabrication
• Industrial Product Sales
• Engineering / EPC Sector

Required Skills

• Good command of English (spoken and written)
• Strong communication and follow-up skills
• Good commercial coordination ability
• Customer handling and relationship management skills
• Strong organizational and multitasking ability
• Attention to detail and professional working approach

Key Attributes

• Responsible and proactive
• Positive attitude and team player
• Strong coordination and communication ability
• Ability to work under deadlines and manage priorities efficiently

How to Apply

Interested candidates can share their updated resume at:

[email protected] or [email protected]

Pay: ₹12,000.00 – ₹20,000.00 per month

Application Question(s):

• Do you have experience in handling end-to-end sales coordination (Enquiry → Offer → Follow-up → Order)?
• How many years experience in steels sector ?

Experience:

• Inside sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person