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Customer Care/ Back Office

Adeeba E-Services Pvt Ltd Looking for Looking for Inbound Process – Technical Voice Full Time

Job Description

 

Job Location Kolkata
Education Not Mentioned
Salary Not Disclosed
Industry BPO / Call Center
Functional Area Customer Care Executive
EmploymentType Full-time
    Hiring immediately for Inbound Technical Support Process For US Shift.Come work as a Tech Support Associate at a Growing Companythat offers great benefits with lots of Opportunities!! Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Candidate Profile:

    • Must Have Experience in Outbound Tech Support for more than 6 months-1 year
    • Must know how to close their own calls.
    • Must have good convincing and sales skills.
    • Knowledge about BLUE SCREEN ERRORS and POP UP CALLS.
    • Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, I-phone, I-pad.
    • Salary:Rs.15,000-22,000/month(fixed)+Huge Incentives
    • Shift : US Shift

    Benefits and facilities:

    • Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
    • 24 leaves in a year+comp offs+bday leavesDaily/Monthly Incentives
    • Spot Incentives
    • No Extension of Shift Timings
    • Medical benefits
    • Salary: Not a bar for a right candidate.
    • Working Days:6 days

    ,

Job Overview

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  • Location:
  • Job Title: Adeeba E-Services Pvt Ltd Looking for Looking for Inbound Process – Technical Voice
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