2COMS Consulting Private Limited Looking for Customer Service – Australian Process- Exp- Kolkata at Kolkata Full Time

• The primaryjobof acustomer servicerepresentative is to addresscustomerissues and resolve them in a timely and efficient manner.
  
• Supportreps interact withcustomerson a variety of channels such as phone, email, and social media,
  
• And ensure that all validcustomerconcerns are being dealt with immediately.
  

Requirements

Candidate should have :

• Good Communication skills, take calls Over Phone which involves working in different time zones
• Take calls from Global clients and initiate the right response to them, positively and professionally flexible to work in shifts.
• Excellent English – both verbal and written communication skills
• Knowledge of customer service principles and practices
• Good technical knowledge

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.