Bajaj Finserv Looking for Zonal Manager – Debt Management Services – Consumer(JR00098550) at Kolkata, West Bengal Full Time

Job Reference

• JR00098550

Job Summary

• Zonal Manager – Debt Management Services – Consumer

Job Purpose

“This position is open with Bajaj Finance ltd.”

Job Duties & Key Responsibilities

• Duties and Responsibilities – тАв To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. тАв Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. тАв Ensuring legal guidelines are complied for entire collection structure in letter and sprits. тАв Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. тАв Ensure adherence to the Code of Conduct. тАв Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. тАв Keeping the write off per cent within risk pricing. тАв Control GCL portfolio in terms of bucket flows. тАв Handle customer issues escalations. тАв Feed back on credit policy based on market conditions. тАв Approve waivers on PI as per delegation matrix. тАв Ensuring documented feedback and action taken on all cases in soft buckets. тАв Ensuring adequate тАЬFeet on StreetтА? availability area-wise / bucket-wise / segment-wise. тАв Manage and put support mechanism for legal / police issues. тАв Ensuring audit queries are complied with

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ensuring corrective and preventive action. тАв Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers. тАв Recruitment of collection officers / area managers. тАв Constant evaluation of collection officers/area managers.

Required Qualifications and Experience

• • Relevant Experience of 8 to 9 years. • Demonstrated success & achievement orientation. • Excellent communication skills & Negotiation Skills • Strong bias for action & driving results in a high performance environment. • Demonstrated ability to lead from the front & excellent relationship skills. • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. • Exceptionally high motivational levels and needs to be a self starter. • Working knowledge of computers.

Bajaj Finserv