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We at Ambuja Neotia are hiring for the position of Senior Executive – Customer Services. The incumbent will be responsible for managing and enhancing the customer experience throughout their journey with our company. This role involves overseeing customer service operations, resolving complex issues, and ensuring that our service standards are consistently met.
Job Roles & Responsibilities:
-Responsible for front office.
-CRM for Mall.
-Collection of CAM.
-HVAC and Electricity charges.
-Guest and occupants handling.
-prepare DSR report.
